Waiting for No Dial Tone

We are having a terrible time at the school with our phone service provider, who shall remain nameless, except for this hint: Their name starts with Bell and ends in South. It’s all a convoluted twisted story within our ‘School was Destroyed by Two Hurricanes’ saga. It started way before the hurricane fiasco when we ‘attempted’ to change our computer lines from said company to a competitor, and has only gotten worse.

Without going into any detail, I have to tell you, being the wholly objective person, having inherited this enormous mess, and having to wade through it, knee deep in bureaucracy and paperwork, I have never, in my life, ever dealt with such incompetency. It truly scares me, folks. I would be ashamed, ASHAMED I SAY, to be a hard working employee of that company, as I KNOW the average person is, and know that I have so much bad bad bad going on within the group that writes my paycheck. I would be flat out pissed.

The bills are mounting, we’re trying to make them see where their bookkeeping errors are, they keep sending us notification and I keep telling the front office I’m expecting some jack booted thugs to show up one morning to break my kneecaps while I’m paying the school’s bills.

The conversation this morning between the principal and me went something like this:

Me: “Mr. H., this MUST be resolved with the phone company. Some dork is going to turn off our phones otherwise.”

Mr. H.: “Hmm. Mrs. L, we didn’t have a phone for many weeks after the last hurricane. It was rather nice. (grin) Don’t sweat it. I’m not.”